Effective Date: May 06, 2025

Welcome to RenewCred (“we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting the personal data entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website, platforms, and related services (collectively, the “Services”).

1. Information We Collect
   We aim to collect only such information as is reasonably necessary to operate, maintain, and improve our Services. We may collect information that you voluntarily provide to us, including but not limited to your name, email address, organisation name, designation, contact details, and any information submitted through forms, emails, platform access requests, or other communications with us. When you visit or interact with our website or platforms, we may automatically collect certain technical and usage information. This may include your internet protocol address, device identifiers, browser type, operating system, operating system version, pages visited, time spent on pages, referral URLs, date and time of access, and cookies or similar technologies that help us understand usage patterns. This information is used to analyse platform performance, enhance user experience, maintain security, and improve our Services.

2. How We Use Your Information
   We use the information collected for purposes that include operating and maintaining our Services, responding to enquiries and requests, granting and managing access to platforms or resources, communicating updates or information relevant to your engagement with RenewCred, improving functionality, security, and performance of our website and platforms, complying with legal and regulatory obligations, and conducting internal research, analytics, and reporting.

3. Data Sharing and Disclosure
   We do not sell or rent personal data. Information may be shared with trusted service providers, technology partners, or professional advisors strictly on a need-to-know basis and subject to confidentiality obligations, or where required by law, regulation, or lawful request by a competent authority.

4. Your Rights
   Subject to applicable law, you have the right to access, correct, update, or request deletion of your personal data, withdraw consent for communications where applicable, and opt out of non-essential communications, including marketing emails, using the unsubscribe link provided in such communications. To exercise any of these rights, you may contact us at ss@renewcred.com.

5. Data Security
   We implement reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. However, no system can be guaranteed to be completely secure, and we cannot warrant absolute security of information transmitted or stored electronically.

6. Retention of Information
   We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

7. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time to reflect changes in our Services, practices, or legal obligations. Any updates will be posted on our website, and the revised policy will be effective from the date stated above.

8. Grievance Officer and Contact Details
   In accordance with applicable laws, the Company has appointed a Grievance Officer to address concerns or complaints relating to personal data or this Privacy Policy.
   Grievance Officer: Shilpi Saboo
   Email: ss@renewcred.com
   Phone: +91 81272 77878